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Leadership Workshop

"Improving Your Negotiation Skills"

The strength of your negotiated agreements, understandings, and relationships can mean the difference between success and failure. Weak agreements with vendors, co- workers, or individuals al ways break down. They bring nagging dissatisfaction and aggravation into your business and personal lives.

Strong agreements help you reach and exceed your own objectives, and leave the other party more satisfied at the same time.

This full-day program will equip the leader with practical negotiation skills.

Program Participants learn how to:


  • Prepare their attitude toward negotiation.
  • Avoid common negotiation mistakes.
  • Set priorities to get what is wanted.
  • Ask the right questions and respond appropriately.
  • Understand communication styles and their effect on negotiations.
  • Deal with pressure, power, authority, emotions, and conflict.

Highlights of your seminar include:


  • Negotiation Defined
  • Four Outcomes of Negotiation
  • Three Critical Elements
  • Your Attitude Toward Negotiation
  • Steps to Building Trust
  • Steps for Dealing with Untrustworthy Negotiators
  • Your Negotiating Behavioral Style
  • The Impact of Questions
  • Listening Skills
  • Handling Attacks and Disagreements
  • Nonverbal Language
  • Point of View
  • Breaking Deadlocks
  • Common tactics and how to respond
  • Personal Action Planning

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OD Works, LLC sincerely appreciates your patronage!

And we hope to earn the right to be your favorite source for sound organization and people improvement services for years to come.