Especially the way coaching has been built into the development
approach. The program helps the participant establish a continuing
development relationship which is a truly unique way to implement
behavioral coaching "
graphics, well written. Program is completely thought out
and thought through. DON'T change a thing!"
National Sales Manager,
Your Leadership Skills
included . . . ?
top ten online leadership skill courses"
Each complete training
courseyou select from the Supervisor's
Toolbox will teach
you how to correctly perform the most widely used leadership
skills "with" your employees.
learn the fundamentals of managing employee performance and
employee behavior starting with how to select new employees
way through employee separation - and everything in between!
a specific course
you need now - and get moving.
"Hundreds of specific learning tools"
Inside each Skill Course
in the Toolbox you'll find a wide variety of Learning
Toolsto help you master and apply each leadership
skill, including all the pre-planning
steps and materials that will carefully help you get started off
in the right direction.
learning tools are the result of over 25 years of real world
experience creating effective supervisors,
team leaders and supervisory practices. The Toolbox contains over 350reusable forms, skill steps, behavioral examples,
pre/post tests, quiz's and exams, skill building plans, and practical
business tools - all logically arranged to help you achieve the
leadership skill you desire.
and easy to use with online and offline tools"
The unique learn it - then
do it approachis guaranteed to develop and strengthen
your leadership performance and improve the results you are getting
Supervisor's Toolboxprovides fast online access to each of the leadership
skills you need to succeed. The Toolbox is instantlyavailable as you meet your day-to-day
leadership responsibilities - whenever and wherever you need it.
Whether you're on-the-job or away from the office, the simplified
navigation design lets you reach in and grab anything you need from
the toolbox - within only 3-clicks!
Employee Learning Curve"
seen " it " happen to new employees. Optimistic new
hires that turn sour and disgruntled over time ... and eventually
leave the Company. High turnover / low retention can sap the vitality
of your organization and quickly eat up your time, resources and
performance results. Why?
our research we've discovered that there are over fifty different
ways to mismanage the selection,
orientation, training and development of your employees!
successful employee leadership doesn't have to be a difficult
if you master and use a few core supervisory leadership
skills during a new employees delicate Learning
first section of The Supervisor's Toolbox
helps you achieve the staffing, training and development
results you need in a professional and effective manner.
begin their personal skill development with five essential
courses (shown below) that clearly explain and carefully walk you
how to select quality personnel and then mold them into positive
and highly productive team contributors.
1 - "The Leadership Fundamentals"
leadership means helping each employee succeed at their jobs.
You do this by teaching, motivating, correcting, inspiring,
coaching and improving the work of your individual employees."
addition, you must create a healthy and positive work ‘culture’ based
on trust, active participation, involvement, commitment, collaboration
course provides you with Fundamental leadership principles
and skills designed to
help them gain improved interpersonal results and achieve ultimate
2 - "How To Select Top
Quality Employees "
new team member you hire represents a significant economic
in the future productivity of your department and your organization."
And as you already know, you will continue to feel the impact
of your hiring decisions for a long time afterward.
wher you learn
a better, more accurate, way to hire.
3 - "How To Establish Clear
employees are unclear about what acceptable performance
they tend to fill in the blanks with their own perceived standards."
carefully establish clear cut objectives and performance standards
with an employee will almost always result in confusion,
lost production, and a drift away from the business results
the techniques to set clear and motivating expectations.
4 - "How To Develop Employee
job reporting to you typically consists of three types of
and each task consists of specific steps that can be broken down,
and then taught."
Poor employee performance results can often
be traced directly back to poor execution of this critical skill
by the supervisor.
the best way to develop employee talent.
5 - "How To Conduct Meaningful
of the best ways to make sure employee performance doesn't
over time, is to plan and hold a series of regular progress reviews
between traditional annual reviews."
is especially critical to use with new employees who are still
learning the basics
of their position.
how to build and shape employee performance.
Employee Performance Curve"
Employee job performance and job behavior are constantly changing.
This second learning series in The Supervisor's Toolbox is
a fascinating group of five courses designed to help
you maintain optimum
positive job behavior of
each individual team member over a period of months and years.
The five courses in
this group (shown below) provideyou
with a performance management system plus all of the skills,
tools, coaching and counseling techniques you'll need to successfully
nearly any performance or behavior issue you encounter.
6 - "How To Provide Motivating
of employee recognition as fuel for your car. If you don't
fill your tank regularly, then sooner or later you're going
out of gas."
Just as your car won't run without fuel, your employees
will not perform at their best, without recognition.
never run out of motivation once you master this leadership
7 - "How To Coach For
Top Job Performance"
"Effective management of employee performance starts with
an examination of your own beliefs and attitudes about employee
motivation and responsibility."
an employee's performance falters, and it almost certainly
will from time to time,
you must be able to get it back on track.
the best methods to keep employee performance at peak levels.
8 - "How To Create Positive
"Sometimes it's difficult to distinguish between job performance
and employee job behavior."
While the techniques
for correcting an employee performance deficiency may solve
a productivity or quality problem, the techniques used to deal with
workplace behavioral problems such as excessive absenteeism,
tardiness and counterproductive behavior are quite different.
learn how to permanently correct troublesome problems when you
this skill effectively.
9 - "How To Provide Corrective Guidance"
"There are a number of negative connotations with
the word 'discipline' but the root meaning of the word discipline
of the time and energy you spend coaching, counseling and leading
employees, you will occasionally encounter
some individuals who will have greater personal difficulty controlling
their performance and/or their job behavior.
a greater need for your leadership skills and will require
a more structured approach to help them overcome their own obstacles
their success - once and for all.
how to help a troubled employee achieve ultimate career success.
10 - "How To End The Employment
experienced supervisor or manager will eventually encounter
who has chosen not to meet their commitment to improve performance,
or to correct a severe job behavior."
some cases, since there is no longer a basis for a viable work
relationship, you must be
prepared to terminate the employment arrangement and thereby
retain your credibility and business standards.
to use an effective,
humane and legally defensible termination process.
Learning Helps You Apply Your Skills - Today!
into adult learning has shown that adults only retain about
10-20% of what they simply read and see
- but a whopping 70-80% of what they actually experience
firsthand and discuss with others! This
finding has major implications for how you go about building
your leadership skills. . .
+ Doing = Skill
addition to the online education you'll find in The Supervisor's
Toolbox, we've also created planned opportunities for you to learn
from your successes and your mistakes as you use your skills
Once you complete the online learning portion
of a course we will carefully guide
you in how to gain real-time experience through specific on-the-job
real world skills practices
and skill applications.
also provide you with a complete tracking process and tools
and report your ongoing learning
progress - and results - to others.
tracking helps you record each skill-building activity
you complete, including each of your practice and feedback sessions,
test results, learning accomplishments, financial results,
and future improvement objectives.
provide you with handsome certificates
of completion to document
each of your learning accomplishments!
Mail Box "Relevant" "I
found it really easy to read and understand. ... When you
have a specific problem, just open the toolbox for helpful
information. The guidance and expertise has helped me through
some really tough times"
National Rental Supplier
Mail Box "Concise"
"I really like the simplicity of presentation
and the number of topics that I can access anytime."
Architect, Theme Park 'Dream Team'